We share your concerns about the privacy of your personal information and the security of your online purchases. We want to assure you that Western Wood Doctor will respect your privacy and protect your personal information with the highest standards of security, safety and confidentialty.
We do not sell, share or distribute customer information to any outside source.
When you place an order on our website, your information is securely sent using the Secure Socket Layer (SSL) protocol. SSL is an encryption technology that protects your personal information.
On the webpage where you submit your order information (where you type in your name and address, etc.), if you look at the address in your browser, you will see that the "http" at the beginning of the address has been replaced with "https". The "s" stands for "Secure" in "Secure Socket Layer" protocol. This means that both your computer and our server have authenticated their identities to each other and your encrypted information will travel safely to our server.
When you click the "Add To Cart" button on a product page on our website, a cookie is used to keep track of the item(s) and quantity you are ordering. This cookie only collects the aforementioned information and is not used for any other purpose.
In order to place an order on our website, your internet browser must be configured to allow cookies. Most browsers automatically allow cookies by default, but if you need details on how to change your cookie setting, you can read about it on our Tips and FAQs page. You can return your internet browser to the original setting after you place your order. If you do not feel comfortable changing your cookie setting, please contact us and we will happily take your order over the telephone.
If you have any questions or concerns, please e-mail us on our Contact Us page.